Next week, we’re making an exciting and important change to our referral management process. Here’s what you need to know.
What’s happening?
- From Monday 18 July, Monash Health Specialist Consulting Clinics, Maternity Bookings and Monash Heart will no longer accept referrals via fax, email or post.
- All referrals must be sent via HealthLink eReferral.
- eReferrals are the most secure, safe and reliable way to refer to Monash Health.
- Monash Health’s Community-based services will also accept eReferrals.
Why are we making this change?
- eReferrals are the safest and most secure way to send a referral, and it makes sense to centralise our referral management.
- GPs report a higher level of confidence in eReferrals.
- eReferrals significantly reduce unnecessary delays in arranging appointments for patients.
- Paper referrals sent via fax, email or post pose a significant clinical risk if lost.
To find out more about HealthLink eReferrals, visit the eReferrals page on our website.
Approved by Lynden Roberts and Claire Pierce