Virtual Care

Virtual care is about delivering high quality, timely care through the use of technology in our hospitals.

Virtual Care phase one resources

We are currently trialling virtual care for COVID and SCOVID patients at Monash Medical Centre, Casey Hospital and Dandenong Hospital.

This is a way we can deliver high quality, timely care through the use of technology in our hospitals.

Below are important resources that can support you to effectively deliver virtual care.

While this program is in the early stages of implementation, only particular wards and areas are using this technology.

Please contact the program team if you have any questions.

Quick Reference Guides

Providing Consults and Reviews

TitleDescriptiontitle_hfiltercontent_hfilterresources-cta_hfilter
Arranging an Interpreter for Virtual Inpatient Care

This QRG is designed to detail the steps required to organise an Interpreter to be present during an Inpatient Virtual Care Meeting.

Download

Creating a Personal Lobby in Your Personal Meeting Room

This QRG is designed to show the Clinician how to set up a Personal Lobby within your Personal Meeting Room in Cisco WebEx.

Download

Language Services Guide for Providing Interpreting Services for Monash Health Inpatients via Webex Meetings

This QRG is designed to show the Language Services Staff how to install WebEx Meetings on their device, to support patient participation in the Inpatient Virtual Care Consult/Review.

Download

Virtual Consultation – Clinician – Admitting Staff or Patients from the Personal Lobby

This QRG is designed to show Clinical Staff how to admit other Staff or Patients to consultations using their Lobby.

Download

Virtual Family Meetings using WebEx

This QRG is designed to show the Clinician how to organise a family meeting using a WebEx Personal Room.

Download

Receiving Consults and Reviews

TitleDescriptiontitle_hfiltercontent_hfilterresources-cta_hfilter
Virtual Consultation – Setting Up a Windows Device for Consultation

This QRG is designed to show the Clinical Staff how to setup WebEx Meetings for a Patient on a Patient’s own Windows device, to enable patient participation in the Inpatient Virtual Care Consult/Review.

Download

Virtual Consultation – Setting Up an Apple Device for Consultation

This QRG is designed to show the Clinical Staff how to setup WebEx Meetings for a Patient on a patient’s own Apple device, to enable patient participation in the Inpatient Virtual Care Consult/Review.

Download

Virtual Ward Rounds

TitleDescriptiontitle_hfiltercontent_hfilterresources-cta_hfilter

Setup and Device

TitleDescriptiontitle_hfiltercontent_hfilterresources-cta_hfilter
Optimising EMR for Virtual Inpatient Care

This QRG is designed to provide Clinicians with a checklist of reference points and links to optimise your EMR to facilitate Inpatient Virtual Care.

Download

Setting up Remote Citrix Access for Virtual Inpatient Care

This QRG is designed to provide the resources to facilitate the setup of the Remote Clinical Desktop and WebEx to facilitate Inpatient Virtual Care.

Download

Troubleshooting Logging onto a Monash Health Microsoft Surface Device and Webex

This QRG is designed to show the Clinician how to troubleshoot logging in on a Monash, Microsoft device.

Download

Previous Next
Close
Test Caption
Test Description goes like this