Individual and team support

We have pulled together a range of additional resources to help you work through any issues which may arise as a result of dealing with the COVID-19 pandemic.

Employee Assistance Program (EAP)

The EAP service, provided by Converge International, is not only there to provide you with proactive support and advice but is also there for when times are tough.  The service is available for employees, immediate family members and volunteers for short term counselling and coaching support.

The EAP is available 8am-8pm, with limited availability on weekends. To find out more or book an appointment call 1300 687 327.

Further health and wellbeing information can be accessed through Converge International.

Call a Psychologist

Monash Health psychologists are providing a confidential and free service for our employees.

Call a Psychologist provides the opportunity for individuals and teams to pause, receive emotional support and promote self or group efficacy. Sessions may be in person or via teleconferencing. A psychologist will return your call and set up a time that works for you or your team.

To access Call a Psychologist, call: 0418 905 414.

Call a Psychologist


Open Monday to Friday, 9am to 5pm

How to look after yourself in challenging times

Whether you are working in a clinical environment or from home in a supporting role, we need you to look out for your own wellbeing and that of your team.

The following resources will take you through the seven steps for healthcare workers to cope with COVID-19 related anxiety or distress, as part of our COVID-19 Employee Emotional Support Guidelines.

Seven steps for healthcare workers

  1. Acknowledge your own feelings – and then accept others may react differently to the same situation
  2. Take care of your basic needs first maintain as best as possible a normal routine, eat healthy food, continue to exercise, get enough sleep
  3. Stay connected, especially with your loved ones – even if that needs to be via digital methods
  4. Draw on the skills you already have to manage life challenges
  5. Seek accurate information and facts – keep up to date with Monash Health information and trusted sources
  6. Limit time watching or listening to media– this includes social media and coverage that you know might be inaccurate
  7. Remember to ask for support– from colleagues, your manager or another trusted contact.

These steps are expanded on in the presentation from Barry Bloch, Head of Organisational Transformation, who has shared this advice and research for emotional support during the COVID-19 pandemic.

You can watch the presentation and download the slides using the links below.

Watch: How to look after yourself during challenging times

Presented by Barry Bloch at the Employee Forum on 16 April 2020

Presentation slides: Self care for health professionals

Presentation by Dr Sika Turner – PDF document

Presentation slides: Encouraging a buddy system

Presentation by Barry Bloch – PDF document

Supporting children and adolescents

Dr David Moseley, ELMHS Psychology Discipline Senior, delivered some material on balancing work and parenting responsibilities, which has become increasingly complex during COVID-19.  This presentation covers some of the challenges and opportunities for young people at this time and some helpful strategies and supports for parents.

Emergency numbers

If you, or someone you care about, are feeling overwhelmed with emotions like sadness, depression, or anxiety, or feel like you want to harm yourself or others, there is help. Please call:

  • Lifeline – 13 11 14
  • Beyondblue – 1300 22 4636
  • Kids Help Line – 1800 55 1800

Self-care resources

The team at the Monash Health library has put together some self-care resources and recommendations for clinicians and nurses.

Take a look through the resource guide, which features books, apps, podcasts and links.

Monash Health Library – Self Care Resources

Health and wellbeing support and services for Monash Health employees

Wellbeing posters

Monash Health posters

The view and download Monash Health’s health and wellbeing posters, visit the employee resources page.

External posters

Download health and wellbeing posters from reputable third-party sources.

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