Peer support networks; online resources and courses

Online resources, courses and peer support networks have been developed to address issues arising from the pandemic. They provide targeted support for clinicians and other professional groups.

Peer support networks

Pharmacists supporting pharmacists

Pharmacists, pharmacy interns and students can access peer support over the phone every day of the year from 8am to 11pm on 1300 244 910.

Support for pharmacists

The service provides a listening ear over the telephone to pharmacists and pharmacy interns and students.

AMA Victoria Peer Support

The AMA Victoria Peer Support Service provides Doctors with a listening colleague who understands the pressures of medicine.

AMA Peer Support

Free telephone support line provided for doctors by doctors

‘Minding COVID’ writing group

“Difficult experiences when working in tough times: identifying burnout, compassion fatigue and traumatic responses: starting conversations and moving forward” – a new publication from the ‘Minding COVID’ writing group.

Find this material on the Hand n Hand Peer Support Network Twitter page:

Online resources

TEN – The Essential Network for health professionals

The Essential Network is an app supporting Health Professionals to manage life and work through COVID-19.

TEN is a one stop resource and help centre, providing self-assessment, self-management and treatment for stress, anxiety and symptoms of depression. At the core is an online clinic screening tool designed to recommend relevant resources and online tools based on report outcomes.

TEN – The Essential Network for health professionals

The Black Dog Institute and partners have created an app to support health professionals to manage life and work through COVID-19.

Smiling Mind: Healthcare worker wellbeing program

New program to support health workers during COVID-19 funded by the Australian Government. Smiling mind is an app-based mindfulness program designed to provide busy healthcare workers with easily accessible information, resources and practical activities designed to support good mental health and wellbeing. The program covers topics such as mindfulness foundations, managing stress, sleep, thinking clearly, connection and resilience.

Smiling Mind healthcare worker program

An app-based mindfulness program designed to support healthworkers.

Wellbeing Victoria

To support Victorians throughout this time, the Victorian Government has introduced the Wellbeing Victoria program. The program is a series of wellbeing videos including exercise, yoga, mindfulness and meditation. Some of the programs have been designed to be undertaken in sequential order to help you gradually build and develop your skills.

Wellbeing Victoria

A series of online wellbeing videos

Victorian Public Sector Commission Wellbeing Toolkit

The wellbeing toolkit contains a information and resources, mainly targeted towards managers. These resources include how to look after yourself, how to engage with your team, and tools to help with working remotely and maintaining a work-life balance.


R U OK? Day is a reminder to check in on your colleagues and loved ones. Although R U OK? Day comes around once a year, it is important to keep having these conversations. You can find some helpful resources on how to ask the question and keep the conversation going on the R U OK? website.


How to ask the question and keep conversations going.

The Gathering of Kindness

The Gathering of Kindness is a movement founded by Dr Catherine Crock, a Paediatrician and the CEO of the Hush Foundation. It aims to build, nurture and instil a culture of kindness throughout the healthcare system.

The Gathering of Kindness

A collection of resources that work to help you build kindness at work.

The Pandemic Kindness Movement: Spreading Only Kindness

The Pandemic Kindness Movement was created by clinicians across Australia, working to support all health workers during the COVID19 pandemic. The website includes respected, evidence-information resources and links to valuable services to support the wellbeing of the health workforce.

Pandemic Kindness movement

Created by clinicians across Australia to provide health workers with easy access to curated resources and support

FACE COVID: How to respond to the Corona crisis

FACE COVID is a set of practical steps for responding effectively to the Corona crisis, using the principles of Acceptance and Commitment Therapy (ACT). Developed by Dr Russ Harris, this material is specifically developed for healthcare workers.


PDF document

Other reputable resources

The Schwartz Centre

For health professionals coping with the COVID-19 pandemic

Beyond Blue

Information and resources on looking after your mental health during the coronavirus outbreak

Australian Psychological Society (APS)

Coronavirus (COVID-19) information for Australians via the APS

Black Dog Institute

Coronavirus resources for anxiety, stress and wellbeing via the Black Dog Institute

Psychological Tools

Collated Resources which might assist your clinical practice during the current global health crisis

Nursing Midwifery Health Program

Independent support service for nursing and midwifery students and practitioners experiencing health issues related to mental health or substance use

Victorian Doctors Health Program

Free, confidential service for all doctors and medical students who have health concerns such as stress, mental health problems, substance use problems, or any other health issues

Online courses

Wellbeing webinar

Join Aware Super (formerly First State Super) wellbeing webinars, running from Monday 12 October – Friday 6 November.
To sessions and register, simply visit the link below and use your Monash Health email address to sign up for your chosen sessions.

Aware Super – Workplace Wellbeing: Webinar Series

Register to view sessions from the Workplace Wellbeing webinar series.

Free online courses for healthcare workers

The University of Melbourne has put in place free online courses for healthcare workers focusing on resilience, compassion fatigue and communication during COVID.

COVID-19 Fast Response e-Learning

Free online courses for healthcare workers from the University of Melbourne.

Resilience and wellbeing videos

A selection of short videos by Professor Jill Klein on the topic of resilience and wellbeing during COVID-19.

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