Chief Executive COVID-19 Update: 29 March

Download the latest Chief Executive Update now for your noticeboards.

As part of our ongoing response to the COVID-19 (coronavirus) pandemic, we will further reduce visiting hours and visitor limits from 7pm tonight. 

These are strong restrictions and will be difficult for our patients and their loved ones, but the health and safety of our patients, visitors, and employees must be our top priority.

We did not take this decision lightly. Victoria registered another 111 positive cases overnight on Friday, bringing the State’s total to 685 yesterday. At Monash Health we are providing treatment and care to six people who are COVID-19 positive; five at Monash Medical Centre (including one in ICU) and one at Dandenong Hospital.

As I said in my last message to you, every decision we make must be based on the latest information about an evolving situation. With the information in front of us, we have taken the decision that these restrictions are necessary.

These changes will help keep people safe, but they will mean some hard conversations in the coming days. Thank you in advance for the professionalism and compassion I know you will show our patients and their families during the challenging time ahead.

Andrew Stripp

Chief Executive


New Visitation Rules

Effective from 7pm Sunday 29 March

These changes apply across all areas and sites.

  • One visitor, per patient, per day
  • Visiting hours are between 1-3pm and 5-7pm only
  • No visitors are allowed outside visiting hours, except:
    • Births / Pregnancy Assessment Unit – one partner or support person
    • Children – one carer, who can enter during visiting hours only and may stay 24/7
    • End of life – one person
  • Visits are limited to one hour only
  • Visitors must maintain 1.5m distance from all other people
  • Children under 16 are not permitted
  • Visitors should not visit if they are unwell.
  • No visits to residential care facilities, except for end of life.
  • No visits to our Mental Health facilities except Child, Adolescent and Mother & Baby units which are appointment only.

We have also taken additional steps to protect our patients, our visitors and you.

Screening on entry

We are now screening all visitors for signs of COVID-19 on entry to our hospitals and residential care facilities. Note: visits to residential care will only be permitted at the end of life.

  • During visiting hours (1-3pm and 5-7pm), the screening will occur at site entrances
  • Outside visiting hours (births, paediatrics and end-of-life only), the screening will occur at ward entrances

Screening consists of a series of questions and a temperature check. Each visitor will be screened and assessed, and those who meet DHHS testing criteria will be referred for COVID-19 testing.

Restricted entry points

Only the front entrances of our hospitals and residential care facilities are now open to patients and visitors. All other entrances are only accessible to employees.

Restrictions on support people

Support people may not accompany patients to appointments unless they are directly required to assist the patient to attend. For children, only one parent can attend.

Patients and support people will be screened for signs of COVID-19 at point of care.


All managers are requested to share these updates with their teams and discuss at stand-ups and handovers. Please print a copy and display it in communication books and on employee noticeboards. 

As advice and information evolve, please consult the latest updates and visit the Department of Health and Human Services and Monash Health COVID-19 website for employees regularly for the latest.


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