Chief Executive COVID-19 Update: 3 April

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Message from the Chief Executive 

As of 8:00am today, Monash Health is treating eight COVID-19 positive patients; five at Monash Medical Centre (one in ICU), two at Dandenong Hospital, and one at Casey Hospital. Our screening clinics have tested 5,591 people to date.

Sadly, a person who had developed COVID-19 disease passed away this morning. Our thoughts are with their family and friends during this difficult time. The care provided by our treating team was the best possible, and there are instances when even our best cannot give the outcome we would want. While there are many more who recover from COVID-19 than there are who don’t, we cannot underestimate or ignore the emotions that will surface during this time. I would urge anyone affected by the current environment to reach out to your manager and colleagues or use additional resources outlined in the Monash Care page and the COVID-19 website health and wellbeing page.

These are the updates I wish to focus your attention on today.

Personal Protective Equipment Training
The rate of uptake for PPE training is increasing, but we have a way to go yet. COVID-19 calls for different tiers of PPE, depending on the clinical activity you are undertaking, which may differ from the practice pre-COVID-19. You must know when and what type of PPE to use to remain safe and not risk wasting precious resources. Complete the online training on Latte and the face-to-face sessions offered across sites. The details are below.

Model of care
The response and management of COVID-19 have already seen many changes to the way we work and to our processes and procedures to ensure we deliver the best care possible, safely. The Health Incident Command Team are about to implement adjustments to our model of care to make sure the care we deliver is aligned to the best practices for responding to this pandemic. The details of the COVID-19 model of care will be released within the next few days, and I encourage everyone to familiarise themselves with it, consult with your managers with questions to ensure you understand the changes and what they mean to how you work.

Our people are leading the way

I am aware of the dedication and compassion you are showing to each other, our patients and our community throughout this time. There are daily accounts of individuals, teams, and departments who have stepped up and pulled together to meet the challenges of COVID-19. I am pleased to share one of these accounts of the Anaesthetics team who have developed training to manage the risks of COVID-19 aerosol-generating activity during intubation in surgery, below.

Andrew Stripp
Chief Executive


Key Messages

  • Personal Protective Equipment (PPE) training. Since yesterday, an additional 506 employees completed their online PPE training bringing the total number to 7,541, with 640 completing face-to-face training yesterday, bringing the total number trained to 4,844. There are still employees yet to be trained so, please do not delay. Go to Latte, search ‘Infection Prevention – Transmission Based Precautions’ and complete your online training, including watching the video. The latest advice for PPE use is on the COVID-19 website ‘protecting yourself and others’ page.


  • Procurement and Supply Chain need your help. The team in Procurement and Supply Chain are working to secure essential supplies and need your assistance to ensure that everyone is working based on the sensible use of supplies. Overuse of PPE stocks in particular, or stockpiling supplies is wasteful and risks theft. Familiarise yourself with the amended process for essential supplies and wise use of resources here.


  • New alerts and workflows for COVID-19 on the EMR.
    • To support the safe and effective care of patients with suspected or confirmed COVID-19, we have made important updates in the EMR. Please familiarise yourself with the changes as a matter of priority here.
    • Nurses have COVID-19 PCR ‘result available’ notification in the EMR on Care Compass and Launchpoint. Further details can be found here.


  • Give your colleagues time between WebEx Meetings and Events. When booking time for Webex meetings, aim to give a buffer of five to ten minutes for attendees to log into their next meeting or event. Find out more here.


  • Our people lead the way. Monash Health employees are adapting the way they work to manage COVID-19 in many different ways. One example of rising to the challenges comes from our Anaesthetists, who have taken the lead on high-risk procedures. Read about their latest efforts here.


  • Health and wellbeing support and services for Monash Health employees: Don’t forget your health and wellbeing; support and resources can be found on the employee COVID-19 website ‘health and wellbeing’ page.



All managers are requested to share these updates with their teams and discuss at stand-ups and handovers. Please print a copy and display it in communication books and on employee noticeboards. 

As advice and information evolve, please consult the latest updates and visit the Department of Health and Human Services and Monash Health COVID-19 website for employees regularly for the latest.







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