Digital images of prescriptions

To facilitate telehealth consultations and access to medicines during the COVID-19 response, prescribers in Victoria are able to transmit a digital image of a prescription for a Schedule 4 medicine (excluding drugs of dependence) to pharmacists.

Under this temporary measure, which came into effect on 7 April 2020, prescriptions can be transmitted to a community pharmacy by email, SMS, facsimile or other electronic method for dispensing (Public health emergency order #4 (PHEO #4)).

This measure is in place until midnight 6 October 2020 unless earlier revoked.

The basic process is:

  • Prescriber issues prescription, signed by hand or with image of their digital signature
  • Prescriber prepares digital image of prescription
  • Prescriber emails or faxes digital image of prescription to patient’s pharmacy of choice
  • Pharmacist dispenses prescription and arranges supply to patient
  • Prescriber keeps hard copy of the signed original paper prescription for two years

Download the DHHS flyer with further information here.



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