Cyber Security Update: Preventing malicious software and applications

As part of our ongoing work to improve and enhance cybersecurity, we have rolled out a new service to prevent malicious software and applications from running on Monash Health computers.

How does it work? 

The service works by checking that any software/application being installed on a Monash Health computer is registered on our certified software list.

What do I need to do? 
If the software/application is not on the certified list, you will receive a pop-up notification letting you know the software is unable to start.

If you believe the software or application is a business requirement, then you can raise a request with Technology Business Services (TBS) on Central or by calling 9594 7255 (Option 1) 

What will change? 

Any new software or application will now need to be certified before it can be installed or enabled on a Monash Health computer. Certification ensures compliance with Monash Health governance, policies and guidelines published from Legal, Procurement and Digital Health departments.  

For more information, please refer to the Information Technology (IT) Application Whitelisting Procedure (PROMPT). 

Who should I contact if I require additional assistance or if I wish to report a cyber incident? 

Please contact the Information Technology Service Desk on 9594 7255 (option 1). 

Approved by Emilio Pozo, Executive Director, Digital Health 



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