PROMPT is getting an upgrade 

A new look Prompt system is coming to both Monash Health and Jessie McPherson Private Hospital 

From Wednesday, 25 Novemberwe’re introducing a range of improvements and enhancements as part of a planned upgrade to PromptThe upgrade means an improved look and feel and exciting new features, including: 

  • improved search results and functionality 
  • the ability to preview documents before you download 
  • new/updated documents highlighted on the dashboard 
  • password reset functionality 
  • mobile-friendly platform 

You will still have access and be able to view all existing documents during the upgrade process, however, to ensure an accurate and efficient transition only urgent documents that require escalation will be uploaded to Prompt from Monday, 23 November until the morning of Wednesday, 25 November. 

All of our Prompt documents will be migrated as part of the upgrade. The links to Prompt documents in the EMR, as well as embedded links throughout our platforms and systems, will remain active during and after the upgrade process.  

For now, mark the dates in your diaries and stay tuned for more information. 

If you have anquestions, please contact the policy and procedure teampoliciesandprocedures@monashhealth.org  

Our focus is on ensuring Prompt supports our document control capability, including the management of policies, procedures and clinical guidelines which underpin our ability to deliver high quality, safe, efficient clinical care. 

Approved by Emilio Pozo, Executive Director, Digital Health and Kate MacDermid, Director, Quality and Safety.  



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