Chief Executive COVID-19 Update: 27 November 2020

Message from the Chief Executive

*** ALERT ***

Today Victoria marked 28 days of no new COVID-19 cases.

In line with this achievement, we are further reducing visitor restrictions across most areas of the health service, effective Monday 30 November.

Visitor restrictions have been challenging for everyone. They have meant difficult conversations and disappointed people, but have been a necessary step in keeping our patients, visitors and you, safe through the pandemic.

Thank you for the care and compassion you have put into these hard conversations, and for your ongoing dedication to those we care for.

Visitor guidelines will be updated on our website from Monday morning.

An updated General Visitation Poster is available here.

Updated visitation guidelines (effective Monday 30 November)

General wards

Adults

  • Two visitors (subject to social distancing requirements).
  • Visiting children must be under the direct supervision of an adult at all times.
  • Visiting hours are between 1pm and 7pm.

Children (Under 18 years):

  • Two parents or carers/guardians at any time. Visits are not time-limited.
  • One parent, guardian or carer may stay overnight.
  • Visiting siblings must be under the direct supervision of an adult at all times.

Outpatients / Appointments

  • One support person may accompany an adult or child to most outpatient appointments. Note social distancing limits apply.

Emergency Departments

  • Adults: One carer or support person may accompany an adult to the Emergency Department. Visits are not time-limited.
  • Children: Two parents or carers/guardians may accompany a child to the Emergency Department and stay with the child.

Intensive Care Unit

  • Maximum of two visitors. Please note space limits may apply.
  • Visiting hours are between 1pm and 7pm.

Paediatric Intensive Care

  • Two parents or carers/guardians at any time. Visits are not time-limited.
  • Visiting siblings on a case by case basis.

Births and Pregnancy Assessment

  • One partner or support person may be present at any time.
  • We are unable to support partners/support people at outpatient appointments and ultrasounds due to room size.

Maternity wards

  • Subject to social distancing requirements, one person may visit for an unlimited time. Shared rooms may require time-limited sessions due to space limitations. Please contact your Midwife for advice.

Mental Health

Child (Oasis), Adolescent (Stepping Stones) and Perinatal and Infant Inpatient Unit

  • Visitors (immediate family/carers) may attend at any time by appointment.

Youth and Adult Mental Health Inpatient Units

  • One patient nominated visitor per visit, by appointment only, once per day, for a maximum of two hours.
  • Visiting hours are between 1pm and 7pm daily.

Unit 4 Dandenong Hospital (SECU)

  • One patient nominated visitor per visit, by appointment only, once per day, for a maximum of two hours.
  • Visiting hours are between 1pm and 7pm daily.

Aged Persons Mental Health Units (Unit 3 and Biala)

  • One patient nominated visitor per visit, by appointment only, once per day, for a maximum of two hours.
  • Visiting hours are between 1pm and 5pm daily.

Community Residential Units (Community Care Units, Transitional Support Unit, Prevention & Recovery Care Services)

  • One consumer nominated visitor per visit, by appointment only, once per day, for a maximum of two hours.
  • Visiting hours are between 1pm and 5pm daily.

Residential Aged Care

  • Visiting hours are between 1pm and 5pm daily.
  • Room density limits apply in common areas.
  • Visitors must have had an up-to-date flu vaccination and produce a certificate or sign a declaration stating they have had the vaccination. Visitors without a current flu vaccination must contact the facility ahead of visiting to ensure local arrangements can be made.
  • Residents may leave the facility. On leaving the facility, residents must follow current public health directives.

Terminal Care or Life-threatening situations

  • Two visitors can provide compassionate support for a patient at the late stages of a terminal illness or where there is a high risk of death in relation to impending treatment or surgery.
  • Visits are not time-limited.

Unstable or deteriorating situations

  • Two visitors can provide support to a patient whose condition has been assessed as unstable or deteriorating. Visits are not time-limited.
  • Visiting hours are between 8am and 8pm daily, or as needed for acute deterioration.

Palliative care

  • Two visitors can provide support for Palliative care patients whose condition is stable.
  • Visiting hours are between 1pm and 7pm.
All managers are requested to share these updates with their teams and discuss at stand-ups and handovers. Please print a copy and display it in communication books and on employee noticeboards.

As advice and information evolve, please consult the latest updates and visit the Department of Health and Human Services and Monash Health COVID-19 website for employees regularly for the latest.

 



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