Windows 7 Upgrade Alert

Microsoft’s support for Windows 7 has finished. This means that if you are still using Windows 7, your PC may become more vulnerable to security risks, and could expose Monash Health to the risk of a total system outage.

To minimise this risk, our Digital Health team has been migrating Monash Health computers and laptops from Windows 7 to Windows 10. We are now nearing the end of that migration.

Starting in mid-July, all remaining Windows 7 devices will be “locked”, removing access to email, USB devices and the internet (web browsers) until they have been upgraded to Windows 10.  By the end of September, all Windows 7 devices will cease to operate on our network.

If you have Windows 7 devices in your work area, you need to act now.

Process for upgrading your Windows 7 device

If you have a Windows 7 device, email Windows10Upgrade@monashhealth.org with the following details:

  • Name
  • Employee number
  • Contact phone number
  • Device asset number
  • The site, location and room number you work from
  • Preferred days and times to replace/upgrade your device
  • Any non-standard/specific programs that are installed on the device

We’ll work with you to organise the device replacement/upgrade.

If your Windows 7 device is older than 3 years old, it will be replaced by a new device with Windows 10 installed on it. This includes replacing the monitor, keyboard and mouse for PCs.  If your laptop is replaced, you will receive a new laptop bag, docking station, keyboard and mouse.

If your device is less than 3 years old, it will be upgraded from Windows 7 to Windows 10.

The replacements or upgrades will take approximately 60 minutes per device.

Identifying Windows 7

Windows 7 devices have a grey taskbar as per the picture below:

Windows 10 devices have a black taskbar and do not need to be replaced or upgraded, see below:

More information

Please refer to the FAQ for further information.

If you have any additional questions, please email Windows10Upgrade@monashhealth.org.



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