Hospital Surge Support Allowance – backpay dates

The Victorian Government’s Hospital Surge Support Allowance is a temporary allowance to support patient-facing healthcare workers who are providing direct care in public hospital services from 11 October 2021 until 10 February 2022.

When will the allowance payments commence?
The Allowance will be back paid to 11 October 2021 in the following pay runs:

  • N Pay run – Fortnight ending 5 December
  • H Pay run – Fortnight ending 12 December

From these dates onwards, the Allowance will appear in fortnightly pays for eligible employees.

Thank you for your patience as our Payroll team work through the complexities of this new allowance.

Who is eligible for the Hospital Surge Support Allowance?
Employees who are working patient-facing shifts providing direct face-to-face care to patients in a healthcare setting will be eligible for the Hospital Surge Support Allowance. Employees will not be eligible if they are providing virtual care to patients.

 The Allowance is not related to the likelihood that you will need to care for COVID-19 or suspected COVID-19 patients.

You can read more about eligibility for the Allowance here.

What do managers need to do?
Managers need to enter the appropriate surge support codes into Kronos (details here) to ensure their team members receive the allowance.

 You can read more about the Hospital Surge Support Allowance here.

 Approved by Karen Lowe, Executive Director – People & Culture.