UKG Dimensions delayed until October 2022

The move to replace Monash Health’s current version of Kronos with UKG Dimensions has been delayed. The transition will now occur during October. 

Training and Q-and-A drop-in sessions are available now to help make sure you are familiar with the system before UKG Dimensions comes in.   

What is UKG Dimensions? 

Monash Health currently uses Kronos Workforce Central to manage rosters, timesheets and leave requests. We are upgrading our current system to UKG (Ultimate Kronos Group) Dimensions across the organisation to make it easier to manage your working pattern, including scheduling, open shifts, and employee requests, when and where you need to. 

Why are we changing to UKG Dimensions? 

Giving you access to the best tools for modern work, UKG Dimensions brings the latest in scheduling and timekeeping in a simple online interface. It will simplify the administrative part of your working day, leaving you with more time to continue delivering outstanding care. 

Training for Managers  

Use the Getting Started section of the UKG Knowledge Hub to access your training, simulation exercises, and support resources: 

You can access the UKG Dimensions training requirements and support materials relevant to your role via the UKG Knowledge Hub, or on LATTE. 

Simulation exercises 

Timekeeping with Basic Scheduling provides foundational simulated exercises applicable to all cost centre Managers and includes: 

  • Navigation and Notifications 
  • Basic Scheduling 
  • Timekeeping 

Advanced Scheduling for Healthcare provides simulated exercises for those cost centres that manage Self Scheduling Roster Requests or have complex rostering requirements. You need to complete these exercises only if you use these functions. Exercises include: 

  • Prepare for and Build the Schedule 
  • Finalize and Maintain the Schedule 

Webinars and live training 

If you have questions, join a digital Managers UKG Q&A session:   

Date  Time  Session link 
Tuesday 21 June  11am  Join session 
Thursday 23 June  2.30pm  Join session 
Tuesday 28 June  3pm  Join session 
Thursday 30 June  10.30am  Join session 
Tuesday 5 July   11.30am  Join session 
Thursday 7 July  12.30pm  Join session 

Training for Employees 

All employees should complete UKG Dimensions Support Guide Getting Started – Employees Foundations on either the Knowledge Hub or on LATTE. The Support Guide groups training within UKG functionalities so you only need to complete the training relevant to your role, and you can refer to it when the system is online to help you along.  

Bookmark the Getting Started Guide for Employees to make sure you’re familiar with the system and the support resources. 

Training Video tip 

Prefer to set a different pace? You can change the playback speed for UKG Dimensions training videos by selecting the three dots on the bottom right corner and then ‘Playback Speed’. 

Frequently Asked Questions 

Will all my latest rostering come across to the new system? 

Yes.

  • Schedule patterns will be brought across.  
  • 2 months of schedules will be moved to Dimensions. 
  • Shifts from ShiftMatch will come across to Dimensions just like they do today in Kronos. 

Do employees need to resubmit their leave in UKG if it hasn’t been approved in KRONOS yet? 

Yes. 

  • Approved leave will be copied across from Kronos.  
  • The project team will contact all managers with unapproved leave requests in the current Kronos system prior to the copy being taken.  

Can I practice using UKG before it goes live? 

  • Unfortunately, there isn’t a training environment available to support this.  
  • The simulated exercises are a good way to get familiar with the new system.  
  • Come along to a webinar session for a live walk-through guided by your questions.   

What support will be available when we start using UKG? 

  • When we move over to UKG Dimensions, you’ll be able to contact your cost centre manager for advice, use the UKG Knowledge Hub for training resources, contact the UKG Dimensions Support Team, and attend scheduled support sessions.  

Do I have to complete all the LATTE training? 

  • It’s recommended that you complete the relevant modules to you. You can use the video modules to guide you as you use the new environment.  

 

Approved by Rachelle Anstey, Chief Financial Officer