Capacity Management (CapMan) Bed Management has rolled out across our bed-based sites and we are now preparing to Go-Live at the Victorian Heart Hospital (VHH). This means we will be transitioning the support across non-VHH sites to a business as usual model. Please note the step down plan outlined below for your site and that support remains available via your Manager, colleagues or EMR area Champion, EMR Knowledge Hub, logging a ticket via Central, or the EMR Help Desk.
| Level of Support | Step Down Plan |
| Super Users (Level 1) at non-VHH sites |
Last day of Super User Support at non-VHH sites is Wednesday 8 March:
|
| CapMan Hotline | CapMan Hotline will cease at 7:00am on Thursday 9 March |
| From Wednesday 8 March |
CapMan training transitions to business as usual and all new starters and those who have not completed their CapMan – Bed Management training will access eLearning and SimLab training via Latte. Managers note: SimLab bookings are available via Latte however, if there are no scheduled SimLabs available for your new starters, please email EMRTraining@monashhealth.org and:
|
| From Thursday 9 March |
Access the support resources on the EMR Knowledge Hub, or Log a ticket in Central, or call the EMR Help Desk on 9594 7255 (press Option 2). Please note: NCOs/Bed Managers/Subacute Clerks/EPS/Mental Health Bed Managers remain in MS Teams until the end of Go-Live 2 (7:00am Wednesday 22 March) Please note: CapMan – Bed Management Super Users (Level 1) support will commence at VHH on Wednesday 8 March (AM/PM/ND) |
Approved by: Associate Professor Michael Franco, Chief Medical Information Officer / Program Director, EMR and Informatics Program