From Wednesday 15 November, clinicians working in inpatient areas across Monash Health, will use Baret for clinical communication – here’s what you need to know.
What’s happening?
We already use Microsoft (MS) Teams throughout the organisation, so transitioning to Baret, an application within MS Teams, is the next step towards consolidating our communication to one secure platform. Baret supports excellence in timely care by ensuring you can find the right person at the right time, improving communication efficiency and making sure patient details are kept secure.
Which employees will use Baret?
- This change will impact the way our clinical employees communicate with each other. If you are a clinician working in an inpatient area, you will transition to Baret. This includes all inpatient allied health, pharmacy, nursing and midwifery clinicians as well as all other clinical disciplines who work in the inpatient setting.
- If you are a clinical employee in a Monash Health outpatient or community setting and need to contact an inpatient clinician (eg doctor, nurse, allied health, pharmacist) – you will also need to know how to use Baret.
When will employees use Baret?
If you are currently paging a clinical employee, from the 15 November, you will use Baret instead. This includes referrals, tasks, admissions, bed allocations, medication requests and other patient-related messages.
Emergency communication is not changing. MET Calls and codes will not be via Baret. You will continue to receive all emergency communication via the contact centre to your pager and/or phone.
We will continue to use the Contact Centre for appropriate phone call connection to clinicians – especially for those working offsite, after hours and on call.
Non-clinical employees will still be contacted as currently – if they are paged or called via phone now, this will continue after 15 November. Clinicians who don’t use Lanpage for these reasons will be contacted in the coming weeks to hand in their pager.
Always use clinical judgment as to whether Baret messaging or a call is appropriate based on the clinical situation.
What about ASCOMs and my mobile phone?
If you carry an ASCOM phone or a mobile phone, you will continue to do so. ASCOM phones also receive codes/duress alarms so they will continue to be used. If you carry a work mobile, or use your own mobile for work, you will continue to do so but ensure you have MS Teams downloaded and set up ready to use Baret.
What can I do now to be ready for Baret?:
- Complete the 15-minute Baret training on Latte
- Visit the Baret Knowledge Hub for support resources and FAQs – search ‘Baret’ in the intranet page search bar, or via the Digital Health Training and Adoption (DHTA) icon on the desktop.
- Drop into a Baret webinar – details available on the Baret Knowledge Hub. Ensure you have opened MS Teams using your Monash login details, and registered for Baret before Wednesday 15 November
For more information contact the Baret team at baret@monashhealth.org, or head to Latte (search ‘Baret’ for Baret training) or the Baret Knowledge Hub for more resources.
Approved by A/prof Michael Franco, Interim Executive Director, Digital Health