Patient Experience Rounding: Cranbourne Integrated Care Centre

Patient Experience Rounding: Cranbourne Integrated Care Centre

Location/Site: Cranbourne Integrated Care Centre
Date: Thursday, 22 April, 2021
Time: 9am start (and until rounding is completed)
Team leaders: Gemma Kriening, Natalie Taylor

On-site Patient Experience Rounding will look at the Partnering with Consumers national standard, with a focus on:

  • Coaching and supporting you to meet the intent of the Standard
  • Providing guidance on showcasing how you partner with patients and consumers in their care and in the design and improvement of your service
  • Informing you about the resources available to help you meet the standard

In particular, the team will be on the wards observing and supporting you with:

  • Welcome to Ward and Quality boards
  • Welcome Packs (bedside)
  • Rights and Responsibilities brochures
  • Bedside Communication Boards
  • Handover
  • Discharge and teach-back
  • Ward environment, wayfinding and navigation

There’s no need to book as the team will come to you!


22 April 2021


All Day


Cranbourne Integrated Care


Patient Experience
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