Location/Site: Monash Medical Centre, Clayton
Date: Thursday, 22 April, 2021
Time: 9am start (and until rounding is completed)
Team leaders: Juliet Pellegrini, Annessa Conquest, Marion Cocker

On-site Patient Experience Rounding will look at the Partnering with Consumers national standard, with a focus on:

• Coaching and supporting you to meet the intent of the Standard
• Providing guidance on showcasing how you partner with patients and consumers in their care and in the design and improvement of your service
• Informing you about the resources available to help you meet the standard

In particular, the team will be on the wards observing and supporting you with:

• Welcome to Ward and Quality boards
• Welcome Packs (bedside)
• Rights and Responsibilities brochures
• Bedside Communication Boards
• Handover
• Discharge and teach-back
• Ward environment, wayfinding and navigation

There’s no need to book as the team will come to you!