The telehealth Employee Allergy Clinic was established in 2020 after changes in our work environment saw an increase in PPE requirements for employees. The introduction of new PPE procedures meant that some employees have experienced an occupational allergy or allergic symptoms following the use of certain equipment such as masks.
The telehealth clinic has continued to evolve to meet these needs and is open for employee bookings.
Clinic operating times
The clinic operates from 1pm to 4pm via telehealth every Thursday. This is predominantly for booked appointments.
Standard booking process
To attend the clinic, you will need a referral from your GP, which includes that you are an employee of Monash Health. Once you have obtained a referral, please email it to Monash Health Outpatients and you will be contacted to organise an appointment time.
The team are working to see as many of our employees as possible. However, due to high demand, there is currently a six-week waiting time to be seen at the clinic through this process.
The telehealth clinic also accepts referrals from employees experiencing non-direct occupational allergic and dermatological concerns, including hay fever and asthma. However, priority access will be given to individuals with direct occupational conditions.
Once you have a booking, please access the staff allergy dermatology service portal to attend your telehealth appointment.
Emergency referral process
In rare circumstances, where there is an urgent matter that cannot be delayed, the telehealth clinic operates a drop-in service through the staff allergy dermatology service portal.
The drop-in service is limited to a maximum of two urgent consultations each week during the clinic’s operating times. If the clinic reaches the capacity of two urgent reviews on any one clinic day, any waiting employees will be notified.
To attend the drop-in service for an urgent consultation, all employees must have a UR number. If you do not have a UR number already, you will be required to submit a registration form one day prior to your presentation.
If the drop-in service for an urgent consult is utilised and you require additional follow-up appointments, you will need a referral from your GP in line with the standard booking process.
For more information on the Employee Allergy Clinic and tips for minimising mask discomfort, please visit the Monash Health COVID-19 employee website.
Approved by Dr Sara Barnes and Elizabeth Leahy.