The service provides assessment and short–term case management. It also links people to culturally safe services to support them with issues including family and intimate partner violence (including elder abuse), sexual assault, housing, AOD, legal issues, social isolation, mental health and wellbeing. Additionally, Rainbow Door staff are available to provide secondary consultation to professionals requesting information about working with LGBTIQA+ Victorians, both in metropolitan and rural areas.
The Rainbow Door operates daily 10am-6pm, 7 days a week. For referrals or for consultations, simply call, text or email.
Call: 1800 792 367
Chair of the Monash Health LGBTI+ Committee, Denise Owen, highlighted the importance of a service like Rainbow Door.
“In May this year, we were lucky enough to have Switchboard Victoria’s CEO Joe Ball join us at our IDAHOBIT event. Joe spoke of the added risk and anxiety that lockdown and isolation can bring to the LGBTIQA+ community and explained the parallels between COVID-19 and the Aids epidemic in the early ’90s. This is why having a designated service for those in the LGBTIQA+ community that is tailored to some of the issues they may be experiencing is so important.
“I encourage employees who may be feeling overwhelmed to access this service,” Denise said.
At Monash Health our Employee Assistance Program (EAP) is available to our employees, their immediate family, and volunteers to provide free and confidential support. We also offer the Call a Psychologist service and the coronavirus employee website. The website provides plenty of practical advice and resources to support you, including links to peer support networks, videos, presentations and prompts.