Our recent STAR Award winner for Outstanding Care or Service Delivery is Dr Fumitaka Nonaka, Consultant Ophthalmologist and General and Paediatric Ophthalmologist.
This award is for an individual, group or team who has achieved outstanding care, or service delivery. This may include:
- Achieving excellent results in their key performance areas
- Delivering a consistently high-quality service
- Establishing a pattern of continuous performance improvement
Dr Nonaka was nominated by the Cranbourne Day Surgery Unit Team for his dedication to his work and patients, and for providing exceptional care to all.
Dr Nonaka has been a part of the Monash Health Ophthalmology team for nearly 10 years and has been part of the Paediatric Ophthalmology department. The team says he is highly regarded by all the registrars who come through the ophthalmology program and the Consultants as well.
An employee from the Cranbourne Day Surgery Unit describes Dr Nonaka as a “unique and exceptional person”, an “outstanding individual” and “the kindest, most generous and humble person I have ever worked with.”
“Dr. Nonaka is the embodiment of Monash Health values.”
The Cranbourne Day Surgery Team absolutely adore and respect surgeon Dr Nonaka for his hard work and dedication to his patients and the entire ophthalmology team. A colleague of Dr Nonaka shared, “Very few people witness the long and difficult path it takes for a surgeon to complete their training. It takes a huge amount of personal time/sacrifice and mental energy to pursue this area.”
“He has faced many challenges over the years and never has let this affect his work.”
“We have never seen him in a bad mood or lose his temper or ever have a cross word to say about anyone.”
“To see a brilliant individual recognised for many years of work for Monash Health and the medical profession would be amazing recognition.”
In return, Dr Nonaka is grateful for his colleagues as well.
“As a still developing practitioner, I am very grateful for having received such an honourable award. It is my great pleasure to continue working as a general and paediatric ophthalmologist with such a supportive team at Monash Health.”, said Dr Nonaka.
If you would like to nominate a colleague or team, you can do so at any time by visiting the STAR Awards portal. For more information about the STAR Awards program, Monash Health Employee Recognition Program page.
Approved by Chris McLoughlin, Executive Director, People and Culture