Chief Executive COVID-19 Update: 9 April

Download the latest Chief Executive Update now for your noticeboards.

Message from the Chief Executive 

Monash Health is currently treating six COVID-19 positive patients; three at Monash Medical Centre (one in ICU), and three at Dandenong Hospital (one in ICU).  Our screening clinics have tested 6,973 people to date.

As we approach Easter, it’s important to acknowledge that this year, it’s an Easter like none before and government’s message to ‘stay at home’ continues.

We all have been working hard to care for our community, and I’d particularly like to thank our people who will be doing so over this period. For those who are able to spend some time with loved ones, enjoy the chance to connect and recharge.

These are the important updates for today:

Emergency Accommodation for frontline healthcare workers

Monash Health employees may be eligible for free emergency accommodation if they are required to self-quarantine or self-isolate and can’t do so safely in their current accommodation.

The Victorian Government’s COVID-19 Healthcare Emergency Accommodation (CHEA) program has been developed so that critical members of the Victorian healthcare workforce will be able to access emergency accommodation support in certain circumstances.

Changes to MET Call, Code Blue – COVID-19

When responding to a MET call or Code Blue, you must now assume every patient is COVID-19 positive and protect yourself with the appropriate tier of PPE (Personal Protective Equipment) before providing care.

Remember, your safety comes first and we cannot care for our patients and community if you are unwell.

Expanding our wellbeing support

With teams adapting quickly to change and to support our COVID-19 work, we have put in place additional wellbeing support options. These include:

  • ​Call a Psychologist – a free, confidential service for our employees – 0418 905 414
  • Expanded EAP service – our provider, Converge International, is available to call 24 hours a day for you and members of your family – 1300 687 327
  • Monash Health Employee Hotline – 9594 5815
  • Priority screening for COVID-19
  • Self-care resources from the Monash Health library – features books, apps, podcasts and links. It has something for you and those close to you.

Looking after one another is just as important as caring for our community, and I thank you again for the outstanding work you are doing on both fronts.

Weekly meetings

Our routine communication forums will continue on the following schedule

Tuesday, 2pm – All Employee Forum

Wednesday, 12:30pm – Medical Grand Round

Wednesday, 2pm – Managers Forum

Thursday, 5pm – All Employee forum

Andrew Stripp
Chief Executive

Key Messages

Emergency Accommodation

Emergency accommodation support will be prioritised for frontline hospital workers who satisfy the following two criteria. Workers must:

  1. Be required to self-quarantine or self-isolate because of COVID-19; AND
  2. Not have a suitable home environment to do so.

More information about the program.

Changes to MET Call, Code Blue – COVID-19

When responding to a MET call or Code Blue:

  • MET Call all staff to use Tier 2 – airborne and contact precautions
  • Code Blue (Adult and Paediatrics) – all staff managing the airway use Tier 3 – airborne and contact precautions (high-risk). All other staff to use a minimum of Tier 2- airborne and contact precautions.
  • Code Blue (Neonatal): all staff managing the airway to use Tier 2 PPE – airborne and contact precautions.
  • Code Blue Neonatal: in Emergency Department – all staff managing the airway to use Tier 3 PPE – airborne and contact precautions.

More detailed information about the amended procedures can be found here.

Please continue to make Personal Protective Equipment (PPE) training a priority. For the latest advice or to book into a training session, visit the COVID-19 website link here ‘protecting yourself and others’.

Thermal scanners to be installed at five sites

For additional employee, patient and visitor safety, we are implementing ten thermal scanners across five sites.  The scanners will be located at key entrances to Monash Medical Centre and Monash Children’s Hospital, Dandenong Hospital, Casey Hospital, Moorabbin Hospital and the Kingston Centre.

The scanners will be used to scan people entering for signs of fever.  This is an enhancement to the current process where we screen patients and visitors at entry. Read more here.

Pathology Collection Centres at Clayton, Casey and Dandenong are temporarily closing

Due to the coronavirus (COVID-19) pandemic and new precautions required for hospital sites, the Pathology Collection Centres at Clayton, Casey and Dandenong are required to temporarily close as of Monday 13 April until further notice.

Our other collection centres will remain open and with increased capacity to provide more access to patients for pathology collection services. Read more here.

Temporary changes to hand sanitiser in non-clinical areas

There is a significant worldwide demand for hand sanitiser during the COVID-19 pandemic. We are currently facing supply shortages of the foam hand sanitiser branded Cutan or Deb that is used in non-clinical areas.

As an immediate temporary arrangement, trolleys with an alternative hand sanitiser will be placed near the existing dispensers, where this can be done safely. Read more here.

Important information about Goals of Care

Determining and documenting Goals of Care at every admission is important to ensure appropriate medical treatment is provided to our patients at any time.

To avoid unnecessary ICU referrals, Code blues and MET calls, all patients must have Goals of Care documented clearly in GOC-SF in EMR on admission. Read more here.

New arrangements as school stays at home for Term 2

The government’s expectation is that schooling will be done from home where it can be. The clear message is all children who can learn at home must learn from home. Read more here.

New COVID-19 process in place for at-risk employees

process is now in place to manage vulnerable employees who may be at risk of serious illness should they contract COVID-19.

There is also a checklist and FAQS to assist employees and managers identify people who may be at greater risk of serious illness from COVID-19 and optimise their safety at work. Click here for more information.

Expanding our wellbeing support

To help support you as you support our COVID-19 work, we have developed a wider range of wellbeing support for Monash Health employees.

Ensure you are aware of all the services you can access by checking out the health and wellbeing pages of the Monash Health COVID-19 website for employees. We will continue to build on these resources. Read more here.


All managers are requested to share these updates with their teams and discuss at stand-ups and handovers. Please print a copy and display it in communication books and on employee noticeboards. 

As advice and information evolve, please consult the latest updates and visit the Department of Health and Human Services and Monash Health COVID-19 website for employees regularly for the latest.



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